https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MX330-printer-shows-the-paper-jam-error-message-and-there-s/m-p/135924#M36324 <P>Hi saxmaniac,</P><P>&nbsp;</P><P>Since you have&nbsp;already verified that there are no paper jams in the printer, you can try performing a roller cleaning to see if this will resolve the error. &nbsp;To do this, please follow the steps located <A target="_blank" href="http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&amp;PARTITION_ID=1&amp;secureFlag=false&amp;TIMEZONE_OFFSET=&amp;CMD=VIEW_ARTICLE&amp;ARTICLE_ID=28740">here</A>. &nbsp;We recommend performing at least three roller cleanings.</P><P>&nbsp;</P><P>If you still experience difficulty after performing the cleanings, or if you are unable to perform the cleanings, the printer will&nbsp;require servicing. &nbsp;Please&nbsp;call or email us using one of the methods on the <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A> page for further assistance.</P> Mon, 16 Mar 2015 07:31:47 GMT Ramona 2015-03-16T07:31:47Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MX330-printer-shows-the-paper-jam-error-message-and-there-s/m-p/135778#M36322 Fri, 13 Mar 2015 18:26:33 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MX330-printer-shows-the-paper-jam-error-message-and-there-s/m-p/135778#M36322 saxmaniac 2015-03-13T18:26:33Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MX330-printer-shows-the-paper-jam-error-message-and-there-s/m-p/135924#M36324 <P>Hi saxmaniac,</P><P>&nbsp;</P><P>Since you have&nbsp;already verified that there are no paper jams in the printer, you can try performing a roller cleaning to see if this will resolve the error. &nbsp;To do this, please follow the steps located <A target="_blank" href="http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&amp;PARTITION_ID=1&amp;secureFlag=false&amp;TIMEZONE_OFFSET=&amp;CMD=VIEW_ARTICLE&amp;ARTICLE_ID=28740">here</A>. &nbsp;We recommend performing at least three roller cleanings.</P><P>&nbsp;</P><P>If you still experience difficulty after performing the cleanings, or if you are unable to perform the cleanings, the printer will&nbsp;require servicing. &nbsp;Please&nbsp;call or email us using one of the methods on the <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A> page for further assistance.</P> Mon, 16 Mar 2015 07:31:47 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MX330-printer-shows-the-paper-jam-error-message-and-there-s/m-p/135924#M36324 Ramona 2015-03-16T07:31:47Z