topic Re: MX920 no longer printing in color in Desktop Inkjet Printers

MX922 no longer printing in color Updated

mbsimmons — Wed, 29 Apr 2015 22:06:40 GMT

Mac OsX Yosemite, Word 2011, Document containing text and graphics, text prints, graphics do not. Everything prints in black, no color.

*Updated to add:*

Ran all tests, and everything tests normally.

Color copies also print in black and white. There has to be a solution to this???

Re: MX920 no longer printing in color

Ramona — Fri, 17 Apr 2015 08:21:46 GMT

Hi mbsimmons,

To see if all of the inkjet nozzles are dispensing the ink correctly, please print a nozzle check pattern from the printer following the steps located here. After printing the nozzle check pattern, please compare it to a correctly printed nozzle check pattern located here. Did the nozzle check pattern print correctly?

If this is a time-sensitive matter, additional support options are available at Contact Us.

Re: MX922 no longer printing in color

mbsimmons — Wed, 29 Apr 2015 22:06:59 GMT

Nozzle check pattern printed perfectly

topic Re: MX920 no longer printing in color in Desktop Inkjet Printers

MX922 no longer printing in color *Updated*

Re: MX920 no longer printing in color

Re: MX922 no longer printing in color

MX922 no longer printing in color Updated