https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MX922/m-p/138490#M36196 <P>Hi jjvjr44,</P><P>&nbsp;</P><P>If you have already&nbsp;verified that&nbsp;paper is not stuck in the unit, please turn off the printer, unplug the power cord and leave it out for at least 5 minutes, then plug it back in and turn it back on. &nbsp;If the error does not appear, please attempt to perform a roller cleaning on the unit by following the steps located <A href="http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&amp;PARTITION_ID=1&amp;secureFlag=false&amp;TIMEZONE_OFFSET=&amp;CMD=VIEW_ARTICLE&amp;ARTICLE_ID=60024" target="_blank">here</A>. &nbsp;</P><P>&nbsp;</P><P>If you receive an error after performing the roller cleaning, or if you are unable to perform the roller cleaning due to the error reappearing, the printer may&nbsp;require servicing. &nbsp;Please&nbsp;call or email us using one of the methods on the <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A> page for further assistance.</P> Wed, 15 Apr 2015 04:57:58 GMT Ramona 2015-04-15T04:57:58Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MX922/m-p/138181#M36195 I have code 1312 that i cannot clear, there is no paper stuck in the machine, did anyone run into this before any advice would be appreciated thanks. Sat, 11 Apr 2015 19:31:52 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MX922/m-p/138181#M36195 jjvjr44 2015-04-11T19:31:52Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MX922/m-p/138490#M36196 <P>Hi jjvjr44,</P><P>&nbsp;</P><P>If you have already&nbsp;verified that&nbsp;paper is not stuck in the unit, please turn off the printer, unplug the power cord and leave it out for at least 5 minutes, then plug it back in and turn it back on. &nbsp;If the error does not appear, please attempt to perform a roller cleaning on the unit by following the steps located <A href="http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&amp;PARTITION_ID=1&amp;secureFlag=false&amp;TIMEZONE_OFFSET=&amp;CMD=VIEW_ARTICLE&amp;ARTICLE_ID=60024" target="_blank">here</A>. &nbsp;</P><P>&nbsp;</P><P>If you receive an error after performing the roller cleaning, or if you are unable to perform the roller cleaning due to the error reappearing, the printer may&nbsp;require servicing. &nbsp;Please&nbsp;call or email us using one of the methods on the <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A> page for further assistance.</P> Wed, 15 Apr 2015 04:57:58 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MX922/m-p/138490#M36196 Ramona 2015-04-15T04:57:58Z