topic Re: mx922 fax reports?????? in Desktop Inkjet Printers

mx922 fax reports??????

alflores1975 — Wed, 04 Mar 2015 03:31:30 GMT

My mx922 printer automatically prints out a fax report...without me asking for one. Just does it on its own. How do i stop it...please...anyone????????

Re: mx922 fax reports??????

Ramona — Fri, 06 Mar 2015 12:10:07 GMT

Hi alflores1975,

Does the report that you are referring to print automatically after a fax is sent, or is it a report that shows a list of multiple faxes that have been sent from the unit?

If this is a time-sensitive matter, additional support options are available at Contact Us.

Re: mx922 fax reports??????

pfeldman — Sat, 05 Mar 2016 23:19:27 GMT

My MX922 prints fax reports and lost-document reports. It sometimes gets into a mode where it just wants to print reports. There is absolutely nothing that can be done to stop this. Canon has designed these printers to waste as much ink as possible.

Re: mx922 fax reports??????

Patrick — Tue, 08 Mar 2016 11:23:18 GMT

Hi pfeldman,

Please follow these steps:

1. Press the <MENU> button.

2. Select Setup and press OK.

3. Select Device Settings and press OK.

4. Use the up or down button to select [FAX settings], then press the <OK> button.

5. Use the up or down button to select [Auto Print Settings], then press the <OK> button.

6. Use the up or down button to select [TX report], then press the <OK> button.

7. Use the up or down button to select [PRINT ERROR ONLY], then press the <OK> button.

Your PIXMA MX922 will only print a report when there is an error.

Re: mx922 fax reports??????

pfeldman — Tue, 08 Mar 2016 20:39:15 GMT

I will try these instructions. Thanks!

BTW--The following appears at the bottom of the post: "Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well." I don't see any "Accept as Solution" button.

Re: mx922 fax reports??????

Danny — Tue, 08 Mar 2016 20:45:26 GMT

Hi, pfeldman!

At the lower right corner of each reply, you should see a group of red buttons that include "Reply," "Quick Reply," and "Accept as Solution." Just click that on the reply that provides you with the solution that worked for you, and that will help your fellow forum community members encountering the same problems to go right to the solution instead of having to hunt for it.

We hope this helps!

Re: mx922 fax reports??????

pfeldman — Tue, 08 Mar 2016 20:48:42 GMT

I see three clickable red buttons:
- a button with a + and a star
- a Reply button
- a quick reply button

There is no "Accept as solution" button.

Re: mx922 fax reports??????

Danny — Tue, 08 Mar 2016 20:59:32 GMT

We're not sure why that button might not be visible. We've checked it on multiple browsers on different devices and we see it on each one.

To make it easy, we went ahead and clicked the button for you so that Patrick's reply can now be marked as the solution.

Thanks for choosing Canon!

Re: mx922 fax reports??????

Ahstith79 — Fri, 13 Apr 2018 19:41:24 GMT

This did not work. This thing wants to print as soon as I turn it on. It took me 20 tries to get through those steps fast enough to actually get them done before it tried printing again. Then when I did it, twice mind you it wants to send error messagam about ink needed to be replaced. I don't need ink to fax. I just need to fax something very important and shouldn't got purchase the expensive ink for printing first or over and over again. How do I get this thing to just let me fax?

Re: mx922 fax reports??????

Michael — Wed, 18 Apr 2018 16:13:35 GMT

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: mx922 fax reports??????

cfatic — Wed, 20 May 2020 19:56:18 GMT

I have this same issue and I did all those steps, it's still printing these stupid reports. I'm not even trying to fax. I just replaced my ink and all I've been able to print is these error reports. Just like a printer company, to waste ink on reports and test pages.

Re: mx922 fax reports??????

ArthurJ — Wed, 27 May 2020 19:45:38 GMT

Hi cfatic,

I recommend performing a reset of the printer. While the printer is on, unplug the power cord from the printer and let it sit for 60 seconds. While the power is off, press the power button 5 times. After 60 seconds plug the power cord back in and power on the printer.

When the power plug is disconnected, all faxes stored in the machine's memory are deleted. If there were any reports stuck in the printer, this should clear them out.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: mx922 fax reports??????

Mark6t9 — Fri, 27 Aug 2021 20:37:24 GMT

I have a Canon MX532. I used the printer 1 time to send a fax. Immediately afterward came the fax reports! I have done everything including factory reset and if I don't have what I want to print ready to be printed and too much time passes the fax reports start coming! The only way I can print anything is to hit the print but as soon as I got the power button on the printer! I have Never witnessed anything like this in my life! It is 2021, and as far as technology has come,and a big company like Canon? There is absolutely No excuse for this! Especially after reading literally hundreds of complaints regarding the Identical issue!!! I regret buying a Canon printer and I will NEVER buy another!

Re: mx922 fax reports??????

Mark6t9 — Tue, 14 Sep 2021 00:18:05 GMT

Would you mind explaining how hitting the power button while the printer is unplugged can do anything? I'm sure there is a reason, however just off the top of my head with no power going to the printer I would assume hitting any buttons would do absolutely nothing