topic Re: PIXMA MG7120 Firmware 4.04 warning in Desktop Inkjet Printers

PIXMA MG7120 Firmware 4.04 warning

tbrass — Fri, 27 Feb 2015 13:50:20 GMT

Firmware upgrade will cause printer crashes. Printer randomly powers down. On power up given caution "Power was not turned off corectly the lat time. Press the (O) button when turning power off."

Have discussed with 2nd level tech support at Canon Canada and it's news to them. I really appreciate the extra ink going down range everytime I power up the printer.

So if you thought the printer powering down was due to your cat....

Re: PIXMA MG7120 Firmware 4.04 warning

jmohoney — Sun, 01 Mar 2015 21:12:42 GMT

I have the exact same problem. Clearly connected with the firmware update.

Re: PIXMA MG7120 Firmware 4.04 warning

desertdj — Mon, 02 Mar 2015 05:52:24 GMT

Yes an update I did about a week ago has caused my printer to do the same thing. I have been having trouble getting it to print since then.

Re: PIXMA MG7120 Firmware 4.04 warning

smhendrix — Tue, 03 Mar 2015 06:10:15 GMT

I am having the exact same issue.

Re: PIXMA MG7120 Firmware 4.04 warning

tbrass — Tue, 03 Mar 2015 22:07:05 GMT

Canon Canada just called me. They discovered that there was an issue with the firmware. 4.05 is now on the server and available for download.

Re: PIXMA MG7120 Firmware 4.04 warning

jmohoney — Wed, 04 Mar 2015 14:14:09 GMT

Installed the new firmware, and the printer stayed on all night. I think the fix worked. Thanks Canon and to users who brought the problem to the attention of the right people.

Re: PIXMA MG7120 Firmware 4.04 warning

desertdj — Wed, 04 Mar 2015 16:27:31 GMT

awesome updated it and its working good again too, great job everyone!