topic PIXMA 6320 has started to lose wireless connection. in Desktop Inkjet Printers

PIXMA 6320 has started to lose wireless connection.

dmmitch12 — Tue, 03 Feb 2015 22:45:17 GMT

When power is recycled, the printer always prints what is in queue but physically recycling power obviates the point of having a wireless device.

Re: PIXMA 6320 has started to lose wireless connection.

Jenine — Tue, 03 Feb 2015 22:58:49 GMT

Hi dmmitch12!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X). That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: PIXMA 6320 has started to lose wireless connection.

dmmitch12 — Wed, 11 Feb 2015 15:21:43 GMT

Problem solved by on line tech support with changes to advanced settings. Evidently a common problem regardless of system environment. Thank you.