MX 882 prints irregular, empty horizontal lines for its black characters

MaureenJenkins — Sat, 21 Feb 2015 21:40:21 GMT

I'm running an MX 882 with Word 2010 on Windows 7. It has worked perfectly for 4 years. Suddenly it's printing illegible pages of empty horizontal stripes across all of the black characters. Colors are coming out fine. Any ideas?

Re: MX 882 prints irregular, empty horizontal lines for its black characters

Ramona — Tue, 24 Feb 2015 11:27:56 GMT

Hi MaureenJenkins,

Performing a print head cleaning and alignment on the printer may resolve the issue. To perform the cleanings and alignments, please folllow the steps located at the links below:

Print Head Cleaning

Print Head Alignment

Should you continue to experience difficulty, please call or email us using one of the methods on the Contact Us page for further assistance.

topic MX 882 prints irregular, empty horizontal lines for its black characters in Desktop Inkjet Printers

MX 882 prints irregular, empty horizontal lines for its black characters

Re: MX 882 prints irregular, empty horizontal lines for its black characters