Pixma ix6820 Setup Issues

abelt73 — Wed, 01 Jul 2020 19:37:31 GMT

Sorry if this is redundant but I posted on another topic and have not heard back.

So I bought the Pixmaix6820 brand new, I went to set it up and the power button just keeps blinking when I power on. There is no response to with the other buttons although the wifi button is lit blue but my computer doesn't see it.

I tried to cancel by holding the cancel/resume button after 15 blinks but nothng happens. I cannot setup while this is happening.

Can anyone help me? Has anyone had any issues with this before?

Do I need to send it in to be looked at? I just bought it.

Any advice is very much appreciated.

Re: Pixma ix6820 Setup Issues

Patrick — Wed, 08 Jul 2020 18:40:09 GMT

Hi abelt73,

It is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

topic Pixma ix6820 Setup Issues in Desktop Inkjet Printers

Pixma ix6820 Setup Issues

Re: Pixma ix6820 Setup Issues