topic MX392 will not scan - only "please wait awhile" in Desktop Inkjet Printers

MX392 will not scan - only "please wait awhile"

nemsley — Thu, 08 Jan 2015 21:36:31 GMT

Trying to scan with MX392 and just get message "please wait awhile" - I have turned off and on the scanner, rebooted the computer - continue to get same message. Please advise = i have never been able to scan with this printer/scanner/fax.

Re: MX392 will not scan - only "please wait awhile"

Ramona — Wed, 14 Jan 2015 11:42:55 GMT

Hi nemsley,

So we can better assist you, please reply with what operating system is on your computer (version of Windows or Mac OS X), as well as if you have the printer connected wirelessly or via USB cable.

If this is a time-sensitive matter, additional support options are available at Contact Us.

Re: MX392 will not scan - only "please wait awhile"

derezzer — Sun, 03 Sep 2017 19:20:06 GMT

BS answer, just tell them why this is a consistent issue across YOUR models of printers.