https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Recently-updated-OS-trouble-with-scanner-driver-re-install-not/m-p/129389#M34273 <P>I recently updated my mac's OS, and now my MG2220 won't scan properly; My Image Garden simply displays question marks. I went to the web site and downloaded the updated drivers, but unfortunately it hasn't helped. Hoping you could shed some light on this. Thanks!</P> Mon, 29 Dec 2014 18:51:29 GMT Hybrisaur 2014-12-29T18:51:29Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Recently-updated-OS-trouble-with-scanner-driver-re-install-not/m-p/129389#M34273 <P>I recently updated my mac's OS, and now my MG2220 won't scan properly; My Image Garden simply displays question marks. I went to the web site and downloaded the updated drivers, but unfortunately it hasn't helped. Hoping you could shed some light on this. Thanks!</P> Mon, 29 Dec 2014 18:51:29 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Recently-updated-OS-trouble-with-scanner-driver-re-install-not/m-p/129389#M34273 Hybrisaur 2014-12-29T18:51:29Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Recently-updated-OS-trouble-with-scanner-driver-re-install-not/m-p/129391#M34274 <P><SPAN>Hi, Hybrisaur!</SPAN></P><P>&nbsp;</P><P><SPAN>So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!</SPAN><BR /><BR /><SPAN>If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at <A target="_blank" href="http://bit.ly/EmailCanon">http://bit.ly/EmailCanon</A> or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).</SPAN><BR /><BR /><SPAN>Thanks and have a great day!</SPAN></P> Mon, 29 Dec 2014 19:13:08 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Recently-updated-OS-trouble-with-scanner-driver-re-install-not/m-p/129391#M34274 Tara_N 2014-12-29T19:13:08Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Recently-updated-OS-trouble-with-scanner-driver-re-install-not/m-p/129532#M34275 <P>Hello! I went back over to the drivers available on the site, and lo and behold, I had forgotten to install one. Which I then did. So, many thanks for your reply, fortunately the issue is now resolved. Cheers!</P> Tue, 30 Dec 2014 20:26:52 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Recently-updated-OS-trouble-with-scanner-driver-re-install-not/m-p/129532#M34275 Hybrisaur 2014-12-30T20:26:52Z