topic MG5320 yellow won't print in Desktop Inkjet Printers

MG5320 yellow won't print

graywolf28 — Sun, 07 Dec 2014 01:55:28 GMT

Hello,

My printer has stopped printing from the yellow cartidge consistently. The cartridge is nearly full. I've done a cleaning and deep cleaning and have auto-aligned the print head a couple of times. The nozzle check page shows no yellow but everything else is fine.

Ideas?

Michael

Re: MG5320 yellow won't print

Ramona — Wed, 10 Dec 2014 05:39:15 GMT

Hi graywolf28,

Since the cleanings and alignments did not get the yellow ink to print, please remove and reseat the ink tanks and print head in the printer, ensuring that any tape that may have be remaining on the ink tanks has been removed, then reseat them all in the printer. If the ink still does not print, the printer will require servicing. Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.

Re: MG5320 yellow won't print

graywolf28 — Fri, 12 Dec 2014 03:25:20 GMT

Thanks, Ramona. I had forgotten to peel the tape off... my bad.