topic Re: MF8490wd Not Printing in Desktop Inkjet Printers

MF8490wd Not Printing

USroadtripper79 — Tue, 02 Dec 2014 15:56:27 GMT

My MF4890wd has been working consistantly since purchase. Yesterday, the printer received wireless (LAN) print commands from my netbook. The status says printing and I hear it cycle up every 40 seconds or so, but the document is not produced. The reason I'm purplexed is that normally, a communication prolem may prevent the printer from receiiving the print command alltogether, but I've never known the printer to acknowledge the command and still fail to print without declaring the reason.

On a seperate note, I have Canon M Print on my Android device, but I've never been able to print from the MF4890. Is it supported?

Re: MF8490wd Not Printing

Patrice — Fri, 05 Dec 2014 07:01:20 GMT

Hi USroadtripper79.

I will be glad to assist you.

So that I can better assist you, which operating system is installed on your computer? Also, does the Canon Mobile Printing App recognize detect the printer?

I look forward to your reply. Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).