Canon MG5350 printing problem: missing parts of the image

horspistes — Wed, 26 Nov 2014 16:25:24 GMT

I am trying to print a DVD sleeve which includes text and image and only the text is printing correctly. I have done a nozzle check and a print head realignment, this hasn't solved the problem.

Here is a screenshot of the original .doc and below it, a scan of the image as it prints.

Any help would be greatly appreciated!

UPDATE: I also deleted and re-installed the printer driver from the Canon site.

Then I tried to print something else and the FONT came out incorrectly.

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Canon MG5350 printing problem: missing parts of the image