Printer head won't come out

kafka — Tue, 31 Mar 2020 01:19:10 GMT

I have a Canon Pixma iP7260. Recently the printer informed me that it did not recognize the cyan cartridge. I ordered a new one but now I find that the print head assembley won't move to the center when I open the lid and I can't replace the cartridge. The printer makes about two seconds of noise from the printer head but then stops. The support code I get is 6000. I have followed the advice for fixing this error (checking for jammed paper, etc.) but to no avail. I should add that the alert light flashes three times. Can I fix this? I should add that I have disconnected the power and USB.

Re: Printer head won't come out

Michael — Wed, 01 Apr 2020 19:57:38 GMT

Hello.

Try unplugging the power from the unit. While unplugged, check to see if there are any paper jams or obstructions in the paper paths or inside the printer.

If the error persists, please visit www.global.canon to get in touch with the Canon Contact center in your region to see what options are available near you.

topic Re: Printer head won't come out in Desktop Inkjet Printers

Printer head won't come out

Re: Printer head won't come out