topic Re: My pixma does not print from cyan tank in Desktop Inkjet Printers

My pixma does not print from cyan tank

rvsang — Mon, 10 Nov 2014 20:34:14 GMT

My pixma 6120 won't print from the cyan tank. I have done nozzle cleaning and installed a new cartridge, but it still doesn't work. Any suggestoins?

Re: My pixma does not print from cyan tank

Ramona — Thu, 13 Nov 2014 05:59:42 GMT

Hi rvsang,

When inks do not print correctly, we recommend performing at least one cleaning and two deep cleanings on the printer to try and get the ink to print. If the ink still does not print, performing a print head alignment may resolve the issue. To do this, please follow the steps located at the link below:

Performing a Print Head Alignment

If the ink still does not print, the printer may require servicing; please call or email us at one of the methods on the Contact Us page to obtain your servicing options.

Re: My pixma does not print from cyan tank

eeeeee — Wed, 18 Oct 2017 21:15:41 GMT

Same problem with Canon Pixma Pro 9000-- aligning the print head worked, but the link showing how to do this is dead. I had to google it to find out how to do it.

Re: My pixma does not print from cyan tank

BillS — Tue, 26 Dec 2017 21:57:05 GMT

Hi eeeeee,

The Knowledge Base has been moved to a different server in recent years, and the new link for your model can be found HERE.

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: My pixma does not print from cyan tank

billubakra — Thu, 25 Jul 2019 20:24:33 GMT

@Ramona

Hi,

Mine is not printing the Magenta color. Done with the cleanings-

https://community.usa.canon.com/t5/Personal-Printers/Green-Tint-in-Canon-Pixma-G1000/m-p/277873/highlight/false#M17508

Any help?

Re: My pixma does not print from cyan tank

goral — Wed, 06 May 2020 12:21:34 GMT

HI billubakra

I have same problem with magneta ink.

Do you contact canon support?\

If yes, whta solutin they give to you.

Thanks.