topic Error code 5100 PIXMA MX472 printer in Desktop Inkjet Printers

Error code 5100 PIXMA MX472 printer

hump1276 — Sun, 09 Nov 2014 14:26:12 GMT

HELP!!! ASAP!!!

PIXMA MX 472 printer error code 5100.

What do I do?

Re: Error code 5100 PIXMA MX472 printer

Crista — Sun, 09 Nov 2014 18:49:52 GMT

Hi hump1276!

Thanks for posting in the Canon Forum! The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Thanks!

Re: Error code 5100 PIXMA MX472 printer

Ramona — Wed, 12 Nov 2014 06:58:37 GMT

Hi hump1276,

To try and resolve the error, please follow these steps:

1. With a flashlight or other bright light, please check the paper feed area of the printer and verify that there are no paper jams or obstructions in the printer that may be causing the error.

2. Look inside of the printer where the inks are located and ensure that there are no obstructions in there that may be causing the print head not to move freely.

3. Remove and reseat all of the ink cartridges in the printer.

Once the above steps have been performed, if you still experience the error, please try cleaning the encoder film of the printer by following the steps located at the link below:

PIXMA MX472 Cleaning the Encoder Film

Hope this helps!

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