topic Canon Pixma MX870 printing with horizontal lines in Desktop Inkjet Printers

Canon Pixma MX870 printing with horizontal lines

Emilio — Mon, 27 Oct 2014 05:54:45 GMT

Recently my printer has begun printing with even horizontal lines across the whole page. I've tried cleaning and deep cleaning, but neither have fixed the problem. Attached is the print nozzle check pattern: http://i.imgur.com/JrLZWgN.jpg . You can see a line between all the letters, and especially on the first rectangle.All ink cartridges are at a decent level as well.

What can I do?

Re: Canon Pixma MX870 printing with horizontal lines

Emilio — Wed, 29 Oct 2014 01:12:08 GMT

Any help?

Re: Canon Pixma MX870 printing with horizontal lines

Tiffany — Wed, 29 Oct 2014 01:21:18 GMT

Hi Emilio!

Thanks for posting in the Canon Forum! The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Re: Canon Pixma MX870 printing with horizontal lines

Emilio — Wed, 29 Oct 2014 01:53:29 GMT

My apologies, I will wait longer next time.

Re: Canon Pixma MX870 printing with horizontal lines

Ramona — Thu, 30 Oct 2014 06:03:19 GMT

Hi Emilio,

Performing a print head alignment on the printer may eliminate the lines that are appearing on your printouts. To perform a print head alignment, please follow the steps located at the link below:

PIXMA MX870 Performing a Print Head Alignment

If the lines still appear after performing the alignments, please call or email us at one of the methods on the Contact Us page for further assistance.