topic Re: MG5220 Won't Scan on Windows 7 (x64) machine in Desktop Inkjet Printers

MG5220 Won't Scan on Windows 7 (x64) machine

canonmg5220user — Thu, 12 Jun 2014 22:45:51 GMT

MG5220 USB connected will not scan, even with MP Navigator launched manually. Seems functionality died after performing Windows 7 (x64) OS updates. MAC OS can scan just fine through USB. Performed Win7 OS updates 11Jun2014.

Re: MG5220 Won't Scan on Windows 7 (x64) machine

A390ST — Wed, 25 Jun 2014 11:51:38 GMT

Mine will also no longer scan. It is connected wirelessly. When I press scan start button on printer, message says "Set the PC to start scanning" Clicking on Canon IJ Network Utilities on PC, then Canon IJ Network Scan Utilitiy does nothing.

Re: MG5220 Won't Scan on Windows 7 (x64) machine

canonmg5220user — Mon, 14 Jul 2014 01:18:03 GMT

This was resolved after the latest round of MS updates. Windows must have put out a fix.

Re: MG5220 Won't Scan on Windows 7 (x64) machine

canonmg5220user — Mon, 14 Jul 2014 01:19:15 GMT

I can never scan wirelessly. I ALWAYS have to use a USB cable.

Re: MG5220 Won't Scan on Windows 7 (x64) machine

A390ST — Mon, 14 Jul 2014 11:43:08 GMT

I had to install MP Navigator to scan wirelessly.