topic Re: How do I get a clear scan from mx472. I keep getting grey background. in Desktop Inkjet Printers https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/How-do-I-get-a-clear-scan-from-mx472-I-keep-getting-grey/m-p/98040#M33145 <P>Hi grandpak1939!</P><P>&nbsp;</P><P>To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and what software you are scanning from. That way, community will be able to assist you with suggestions appropriate for your product.</P><P>&nbsp;</P><P>If this is an urgent support need, please&nbsp;<A target="_blank" rel="nofollow" href="http://bit.ly/Phone_Support">CLICK HERE</A>&nbsp;to reach our friendly Technical Support Team.</P> Wed, 11 Jun 2014 12:19:05 GMT Crista 2014-06-11T12:19:05Z How do I get a clear scan from mx472. I keep getting grey background. https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/How-do-I-get-a-clear-scan-from-mx472-I-keep-getting-grey/m-p/97842#M33144 <P>How do I get a clear scan from mx472. &nbsp;I keep getting grey background.</P><P>Whe using the old mp560 in ocr I got perfectly clear copies.</P><P>&nbsp;</P> Tue, 10 Jun 2014 02:54:01 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/How-do-I-get-a-clear-scan-from-mx472-I-keep-getting-grey/m-p/97842#M33144 grandpak1939 2014-06-10T02:54:01Z Re: How do I get a clear scan from mx472. I keep getting grey background. https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/How-do-I-get-a-clear-scan-from-mx472-I-keep-getting-grey/m-p/98040#M33145 <P>Hi grandpak1939!</P><P>&nbsp;</P><P>To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and what software you are scanning from. That way, community will be able to assist you with suggestions appropriate for your product.</P><P>&nbsp;</P><P>If this is an urgent support need, please&nbsp;<A target="_blank" rel="nofollow" href="http://bit.ly/Phone_Support">CLICK HERE</A>&nbsp;to reach our friendly Technical Support Team.</P> Wed, 11 Jun 2014 12:19:05 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/How-do-I-get-a-clear-scan-from-mx472-I-keep-getting-grey/m-p/98040#M33145 Crista 2014-06-11T12:19:05Z