topic Re: MX922 with two printer drivers in Desktop Inkjet Printers

MX922 with two printer drivers

geocliptic — Mon, 09 Jun 2014 02:32:03 GMT

I just purchased a MX922 for my Mac and love it. However, during the installation two printer drivers were installed: Canon_MX920_Series_2 (10.84.1.0) and Canon_MX920_Series (2.0). In System Preferences->Printers & Scanners the "Series_2" driver has selection buttons for Print/Scan. It appears the both of these drivers function the same, no complaints, just wondering why there are two.

I went through the same procedure on my wife's MacBook but it did not install the "2.0" driver. It appears there are several way to scan - with this preferences selection coupled with the installed utilities - perhaps too many ways.

Could someone please straighten me out on what's going on? The printer and drivers are working perfectly - I just want a consistant install among compuers.

Regards,

Ron

Re: MX922 with two printer drivers

Jason — Mon, 09 Jun 2014 03:06:24 GMT

Hi, geocliptic!

To ensure the most accurate information is provided, please let the community know the version of Mac in use. You can find this out by clicking on the Apple icon and selecting "About this Mac" (ex. 10.6, 10.7, 10.8, etc).

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: MX922 with two printer drivers

geocliptic — Mon, 09 Jun 2014 04:33:06 GMT

Jason,

Thank you for the quick response.

My MacMini with two drivers is running 10.9.3 and my wife's MacBook is running 10.6.8. My MacMini's printer driver v10.84.1.0 has be updated to 10.89.1.0 by Apples's Software Update.

Regards,

Ron