Power problem with my 4620 all in one printer / scanner / fax

English1968 — Tue, 22 Apr 2014 11:04:20 GMT

Hi,

My problem is this. I have a 4620 all-in-one printer / scanner / fax. However, I have discovered this problem.

Scenario:

The printer hasn't been used for a day or two but is plugged in still with the light above the power cord on. I want to print a word doc or whatever. I click print. I obtain a message that the computer (via wifi) can't communicate with the printer. Pressing the Power on button on the printer interface doesn't work.

My solution, I have to disconnect the power supply from the printer, then reconnect and then press the Power On button.

This isn't normal I think. I don't think for one minute that I should have to go and disconnect and reconnect the power suppy for it to print etc.

Any ideas?

Thank you in advance!!

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Power problem with my 4620 all in one printer / scanner / fax