topic Re: Pixma iP8720 Rejects Disk Tray in Desktop Inkjet Printers

Pixma iP8720 Rejects Disk Tray

Eldertree — Fri, 17 Jan 2020 04:03:20 GMT

I've been printing on DVD's using my iP8720 for a couple of years with no problems. Lately the printer is rejecting the disk tray when I insert it to print. I've cleaned the reflective spots on the tray and tried different printable DVD's and made sure to follow the correct printing procedure - all to no avail. Canon technical support is no help at all. Their only solution is to buy a new $200+ iP8720. Has anyone had this problem and solved it?

Re: Pixma iP8720 Rejects Disk Tray

Darius — Fri, 17 Jan 2020 21:14:57 GMT

Hello Eldertree.

You may be able to purchase only a replacement CD printing tray. The Canon Parts Ordering line is available Monday through Friday, 9 am to 7 pm Eastern Time at (1)866-481-2569.

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