topic Pixma MG3222 code515661 in Desktop Inkjet Printers

Pixma MG3222 code515661

mocasio7 — Thu, 10 Apr 2014 23:24:19 GMT

My MG3222 suddenly is not scanning

Code 515661 appears

Scanner is on

and USB cable connected.

Re: Pixma MG3222 code515661

Danny — Thu, 10 Apr 2014 23:30:03 GMT

Hi, mocasio7!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is ready to help by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: Pixma MG3222 code515661

mocasio7 — Fri, 11 Apr 2014 12:41:04 GMT

operating system is Windows 7

Re: Pixma MG3222 code515661

Ramona — Wed, 23 Apr 2014 22:48:17 GMT

Hi mocasio7,

So we can better assist you, please reply with the following information:

1. Are you still able to make a photocopy directly from the printer successfully?

2. Is there an error code displaying on the printer?

3. What program are you using to scan?

If this is a time-sensitive matter, additional support options are available at Contact Us.