https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Imageclass-MF8580Cdw-not-printing/m-p/84866#M32649 <P>Hi Crazkchick!<BR /><BR /><SPAN>So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any other error messages or details you'd like to give will also help the Community better understand your issue.</SPAN><BR /><BR /><SPAN>Thanks and have a great day!</SPAN></P> Thu, 10 Apr 2014 16:07:29 GMT Tiffany 2014-04-10T16:07:29Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Imageclass-MF8580Cdw-not-printing/m-p/84812#M32648 <P>every time I try to print I get the error "printer cannot find Word-[file name]"</P><P>There are no error messages on the printer</P><P>I have uninstalled and reinstalled the drivers and updated the firmware</P> Thu, 10 Apr 2014 15:47:07 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Imageclass-MF8580Cdw-not-printing/m-p/84812#M32648 crazkchick 2014-04-10T15:47:07Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Imageclass-MF8580Cdw-not-printing/m-p/84866#M32649 <P>Hi Crazkchick!<BR /><BR /><SPAN>So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any other error messages or details you'd like to give will also help the Community better understand your issue.</SPAN><BR /><BR /><SPAN>Thanks and have a great day!</SPAN></P> Thu, 10 Apr 2014 16:07:29 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Imageclass-MF8580Cdw-not-printing/m-p/84866#M32649 Tiffany 2014-04-10T16:07:29Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Imageclass-MF8580Cdw-not-printing/m-p/84868#M32650 <P>I am using Windows 8.1 and Office 2013</P> Thu, 10 Apr 2014 16:10:35 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Imageclass-MF8580Cdw-not-printing/m-p/84868#M32650 crazkchick 2014-04-10T16:10:35Z