topic Re: My MacBook Pro will not print with MX922. I downloaded the drivers already. in Desktop Inkjet Printers

My MacBook Pro will not print with MX922. I downloaded the drivers already.

Dwntso — Sat, 29 Mar 2014 18:04:33 GMT

I just bought a MX922 multifunction printer for my MacBook Pro. I tried to print with a USB but I click print but nothing happens. I downloaded the most recent driver and installed all the stuff off the CD that came with the printer. My roomie tried to print with her acer laptop and it worked. What now?

Re: My MacBook Pro will not print with MX922. I downloaded the drivers already.

Stephen — Sat, 29 Mar 2014 19:17:19 GMT

Hi Dwntso!

Welcome to the Canon Forums and thanks for posting!

So that the Community can help you better, we will need to know any error messages you're seeing either on your computer or the printer, and the version of OS X you've got on your MacBook as well as the way you intend to connect to your printer (USB or networked via WiFi or Ethernet).

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks and have a great day!

Re: My MacBook Pro will not print with MX922. I downloaded the drivers already.

Dwntso — Mon, 07 Apr 2014 00:53:21 GMT

I called the tech line and they guided me through the process of opening up my preferences and clicking on the correct boxes.

But, originally, I connected my MacBook Pro to the printer via USB, and it said, "The printer is not connected."

So the problem was solved quite easily!

Thanks a lot!