topic Re: How to clear paper jam in MX922? in Desktop Inkjet Printers

How to clear paper jam in MX922?

jckny — Sun, 23 Mar 2014 23:13:30 GMT

101 paper that came with the printer into the wrong tray. I fed it into the regular tray. Now I got the error message that said there's a paper jam inside. I've opened all the doors and trays that I could find but I didn't see the papers. I can't see the manual online for some reasons and Canon's help line is closed at this time. I couldn't finished setting up the CD driver because of the error message on the printer. I'm truely stuck.

Does anyone know how to clear up paper jam in MX922? Thanks.

Re: How to clear paper jam in MX922?

Ramona — Wed, 16 Apr 2014 09:43:21 GMT

Hi jckny,

Please click on the word "Troubleshooting" located at the link below to view video instruction on removing paper jams and obstructions from the printer.

PIXMA MX922 Instructional Video - Removing Paper Jams and Obstructions

I hope this helps!

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Re: How to clear paper jam in MX922?

130s — Thu, 17 Sep 2015 23:42:51 GMT

> PIXMA MX922 Instructional Video - Removing Paper Jams and Obstructions

The videos for troubleshooting are in its own tab, which the URL above itself doesn't take us to; I had to manually click the tab.

Re: How to clear paper jam in MX922?

jpers — Thu, 28 Sep 2017 22:42:31 GMT

You are a genius! I didn't have card stock so I cut the tab of a file folder and followed your directions. When I turned the printer back on, out came the folder with a little piece of paper. Mind you, I have been trying to clear this thing for 3 hours!

Thanks!!!

Re: How to clear paper jam in MX922?

fluffhoney — Wed, 06 Dec 2017 02:49:33 GMT

https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/how-to-video-library/how-to-video-library/!ut/p/z1/xVLBcoIwFPwVe_CYSQQEOSLaUSvtWAeRXBwgD02FBJFK7dc3dDy0tdrp9NDcXrJv9-3LYoqXmIrowNdRxaWIMlWH1Fx5s1FvNHbJ9GFiGsTxxvqQ9JyOZlg4eAeQC8chmH7sJ4-2RRxzYI7s-z4Zz7qn_isAel1_gSmmiaiKaoPDJBJSrATUNcSrRIoKRNUmG5lDm-yfi0KWqtxDlqINZEUrUc9QtslWyDoDtoaLN62c75OGqUaVRAfOQKKMx2VUHhv9IuEMh8yyu3EHGErA6iAj1QmKQdMRM8FkVpoyBvFXv-eG6PV1Bo3ep40t-orBtAeurt02oBPgCkeoZrAuzeC4Og4OHGrsC1nmKgPzX1ocnSt4Wpc4j3N_2h_eddxF948Kk59SoWKrlZ7rrRVtVG0QF6nEy2-_T0H5025HHRWjJjEvFV7-S46K3Pfznn5E29Qb6kY4ObxOIXBu3gB0rKOo/dz/d5/L2dBISEvZ0FBIS9nQSEh/?urile=wcm%3Apath%3A%2Fcanon_newweb_content%2Fhome%2Fsupport%2Fself-help%2Bcenter%2Fknowledge%2Bcenter%2Fknowledge%2Bcenter%2Bmisc%2Fhow-to-video-library

Try this link. It took many tries, but I actually found the video (Video Libraries). The link in the first e-mail response did not work, only showed a sales video.

Re: How to clear paper jam in MX922?

csavchuk — Sun, 04 Nov 2018 19:02:31 GMT

Holy moly...this worked like a charm! You are a genius! I never would have thought of that. Thank you SO MUCH for sharing this fabulous tip...I'll remember it for the future!

Re: How to clear paper jam in MX922?

thenoise279 — Thu, 10 Jan 2019 00:49:38 GMT

Do you put the cardstock in the front or rear?

Re: How to clear paper jam in MX922?

BeckyGiff — Wed, 20 May 2020 14:59:06 GMT

I know this thread is old but this is the only thing that worked to clear the paper jam error message! My 7-year-old had put index cards into the main paper tray. I printed something and one came out, but apparently two remained inside the paper pathway. I could not see them at all no matter where I searched, I was beginning to think the paper jam message was a sensor error or something. I followed the advice of jbrooks and it worked!!

My technique was a bit different, because I couldn’t get the card stock to feed via the paper tray. So, I turned the printer around, removed the cover on the back, manually fed the card stock into the rear feed as much as I could, and pushed the power button to turn the printer off. During the shut-down process the card stock was picked up and run through, ejecting the two elusive index cards! When I turned the power back on it worked perfectly! So happy I don’t need to buy a new printer!!