MP620 printer does not print data from spreadsheet, pdf file or email. I only see the gridlines.

AWD2010 — Tue, 19 Aug 2014 00:35:01 GMT

When I print a spreadsheet pdf file or email, only the gridlines appear. I cannot see any thing that would be printed in black ink.

Re: MP620 printer does not print data from spreadsheet, pdf file or email. I only see the gridlines.

Patrick — Tue, 26 Aug 2014 08:16:50 GMT

Hi AWD2010,

First, please make sure that the ink tanks are installed in the printer correctly and are in the correct order. The order from left to right is as follows:

CLI-221BK
CLI-221M
CLI-221Y
PGI-220PGBK
CLI-221C

Next, a test of the printer should be performed. This will tell us if the printer is working correctly. To do this, please load letter-sized paper in the PIXMA MP620 and follow these steps:

1. Press <HOME>.

2. Rotate the menu to Settings and press <OK>.

3. Press <OK> on Maintenance.

4. Press <OK> on Nozzle Check Pattern.

5. Press <OK> on Yes.

The Nozzle Check will print. Please compare your printout to the example that has been attached to the bottom of this post. If they differ, please perform a few printhead cleanings.

To perform cleanings, please follow these steps:

1. Press <HOME>.

2. Rotate the menu to Settings and press <OK>.

3. Press <OK> on Maintenance.

4. Press <OK> on Cleaning.

5. Press <OK> on Yes.

After a few cleanings, please print another Nozzle Check.

Does the Nozzle Check print correctly?

topic Re: MP620 printer does not print data from spreadsheet, pdf file or email. I only see the gridlines. in Desktop Inkjet Printers

MP620 printer does not print data from spreadsheet, pdf file or email. I only see the gridlines.

Re: MP620 printer does not print data from spreadsheet, pdf file or email. I only see the gridlines.