topic Fax machine noise while I'm on the phone in Desktop Inkjet Printers

Fax machine noise while I'm on the phone

dyna — Wed, 13 Aug 2014 21:53:14 GMT

I set up my printer to my phone I'm guessing it's for my fax anyway as I'm on the phone all sudden my phone goes dead and the person I was talking with can hear a fax machine noise how do I fix this

Re: Fax machine noise while I'm on the phone

Danny — Wed, 13 Aug 2014 22:17:37 GMT

Hi, dyna!

So that the Community can help you better, we will need to know exactly which printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: Fax machine noise while I'm on the phone

dyna — Thu, 14 Aug 2014 10:03:49 GMT

I have a Canon MX922. I have my printer hitched up to my WIFI.

Re: Fax machine noise while I'm on the phone

Patrick — Mon, 25 Aug 2014 19:16:17 GMT

Hi dyna,

If FAX only mode is selected for Receive mode settings, there will be no automatic switching between voice and fax calls. Please set the receive mode to TEL priority mode to DRPD or Network switch:

1. Make sure that PIXMA MX922 is turned on.

2. Press the FAX button.

3. Press the center Function button.

4. Use the up or down button to select the receive mode, then press the OK button.

If you continue to have difficulties, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Re: Fax machine noise while I'm on the phone

dyna — Tue, 26 Aug 2014 22:24:58 GMT

Thank you .
Hopefully that does the trick .it didn't always make the fax noise. Guess I'll give it a week or so.thank you for ur time . I'll let u know if it works. 🙂