MG5420 will not print wirelessly, get "printer is offline" message

ellenrozsa — Wed, 13 Aug 2014 14:06:18 GMT

HP laptop with Windows 8. Have checked wireless router signal strength and it's 100%. On printer's operation panel have just disabled Wireless LAN DRX setting, turned machine off and then back on, still won't print.

Could it be Norton security firewall? I fooled with the settings and got it to print wirelessly a couple of days ago, then it stopped. Don't remember what I did that caused it to print wirelessly.

Re: MG5420 will not print wirelessly, get "printer is offline" message

Patrick — Mon, 25 Aug 2014 17:55:38 GMT

Hi ellenrozsa,

I see that you mentioned this in a different post. Please view the repsonse in the other post:

http://forums.usa.canon.com/t5/Printer-Multifunction-Support/Printer-suddenly-not-communicating-with-laptop-and-can-t-print/m-p/109487#M3922

topic MG5420 will not print wirelessly, get "printer is offline" message in Desktop Inkjet Printers

MG5420 will not print wirelessly, get "printer is offline" message

Re: MG5420 will not print wirelessly, get "printer is offline" message