topic MX922 Keeps wanting to print Envelopes to Top Tray in Desktop Inkjet Printers

MX922 Keeps wanting to print Envelopes to Top Tray

w7psk — Tue, 12 Aug 2014 20:29:26 GMT

ITS ANNOYING. I cannot print a legal envelope off the top tray, you dont have the single feed tray anymore.

Ive checked MS WORD printer properties, Ive checked Printer Properties on windows. ALL say Lower tray yet this Printer keeps telling me the Top tray is empty.

WHY Canon did you develop this Printer.

Ive had 5 cannons this being the 5th and this will be my LAST.

Re: MX922 Keeps wanting to print Envelopes to Top Tray

Patrick — Mon, 25 Aug 2014 17:50:22 GMT

Hi w7psk,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.