MF9220dcn Scan Gear 2 cannt select scanner

alexandrualiu — Wed, 06 Aug 2014 12:34:47 GMT

Hello,

I have a problem with network scanning and I wonder if you can help me. I will describe it as good as I can

OS: Win 8.1 x64

Scanner MF9220dcn

I installed the latest driver from Canon Website

I installed Color Network ScanGear 2 Tool

The symptoms

I open Network ScanGear 2 Tool, I press Discover and the tool finds my device, but when I press the Select button, nothing is happening. I don't get any error, but it just doesn't work

The printer works very well

Do you have any idea how can I solve this specifica problem or at least what additional debugging should I try in order to find out what's wrong ?

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MF9220dcn Scan Gear 2 cannt select scanner