topic Re: Not out of ink in Desktop Inkjet Printers

Not out of ink

MCoccia — Tue, 05 Aug 2014 14:04:24 GMT

MG5320 going through the motions of printing, but there is no image on the page.

It smacks of a clogged nozzle, but should I be messing with that? Ink levels are fine, and it spans multiple functions (i.e. Scanning, copying, printing). PC says OK, but I have yet to figure out the invisible ink thing (a small joke).

Ideas?

Mike

Re: Not out of ink

Patrick — Thu, 07 Aug 2014 19:05:07 GMT

Hi MCoccia,

First, please make sure that the ink tanks are installed in the printer correctly and are in the correct order. The order from left to right is as follows:

CLI-226BK
CLI-226M
CLI-226C
PGI-225PGBK
CLI-226Y

Next, a test of the printer should be performed. This will tell us if the printer is working correctly. To do this, please load letter-sized paper in the PIXMA MG5320 and follow these steps:

1. Press <HOME>.

2. Rotate the menu to Maintenance and press <OK>.

3. Press <OK> on Print nozzle check pattern.

4. Press <OK> on Yes.

The Nozzle Check will print. Please compare your printout to the example that is at the bottom of this post. If they differ, please perform a few printhead cleanings.

To perform cleanings, please follow these steps:

1. Press <HOME>.

2. Rotate the menu to Maintenance and press <OK>.

3. Press <OK> on Cleaning.

4. Press <OK> on Yes.

5. Press <OK> on Yes.

After a few cleanings, please print another Nozzle Check.

Does the Nozzle Check print correctly?

If you continue to have difficulties, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Re: Not out of ink

MCoccia — Thu, 07 Aug 2014 19:33:26 GMT

Patrick:

Excellent advice...except it did not work. Unfortunately, I am at the age where I cannot be bothered with multiple attempts at fixing this thing. Always had good luck with Canon...hope my camera performs better than my printer did after a year.

Thanks anyway.

Mike