topic Re: Black line down middle of copies from Auto Document Feeder. Canon mx922. in Desktop Inkjet Printers

Black line down middle of copies from Auto Document Feeder. Canon mx922.

ChrisCanon — Sat, 02 Aug 2014 18:00:33 GMT

When printing copies through te Auto Document Feeder (the feeder on top) of my Canon mx922, a black line appears down the middle of the page. How do I clean the ADF/ fix this problem? Thank you.

Re: Black line down middle of copies from Auto Document Feeder. Canon mx922.

Patrick — Tue, 05 Aug 2014 08:53:06 GMT

Hi ChrisCanon,

The lines on copies that you are experiencing is a result of the scan glass being dirty or scratched. The scan glass that the printer uses when scanning from the ADF is located to the left of the larger glass area (platen) when you open the cover. It is the smaller glass strip on the left hand side of the unit.

Spray some glass cleaner on a paper towel and then clean the smaller glass area. Once cleaned, try scanning from the ADF again.

If you continue to have difficulties, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Re: Black line down middle of copies from Auto Document Feeder. Canon mx922.

bevcpro — Wed, 20 Aug 2014 17:59:37 GMT

I also had this problem. But I had to clean the side glass at least 4 times with cleaner. Once was not enough!

Re: Black line down middle of copies from Auto Document Feeder. Canon mx922.

juliebsdca — Tue, 31 Jul 2018 18:01:20 GMT

Worked for me, thank you!

Re: Black line down middle of copies from Auto Document Feeder. Canon mx922.

jb3flying — Wed, 06 May 2020 14:07:43 GMT

My auto feed glass is clean. Can not see anything on the glass that would give me a verticle black line about 1/3 on the page from to back of the mx922. Below is a scanned white sheet. Ideas to remove this line would be appreciated.

Thank you,

Re: Black line down middle of copies from Auto Document Feeder. Canon mx922.

Patrick — Mon, 11 May 2020 19:43:44 GMT

Hi jb3flying,

If cleaning the scanning strip on the left hand side does not clear this issue, there may be a scratch on the glass causing this.

Other than using the larger scan glass and scanning each sheet one at time, your PIXMA MX922 would require service.

Re: Black line down middle of copies from Auto Document Feeder. Canon mx922.

jb3flying — Tue, 12 May 2020 11:23:50 GMT

Patrick, Appreciate your response. It was a very small spot that had adhered to the scanner glass. Needed a flashlight at a side angle to identify. Issue corrected! Thank you, JB

Re: Black line down middle of copies from Auto Document Feeder. Canon mx922.

TODDKEMP — Thu, 11 Mar 2021 22:27:34 GMT

Worked for me...did a thorough cleaning, but only once, and no line! Thank you!

Re: Black line down middle of copies from Auto Document Feeder. Canon mx922.

TODDKEMP — Thu, 11 Mar 2021 22:29:00 GMT

Just realized I posted about an MX922, and I was dealing with an MX870...onl which it also worked. Thanks again!

Re: Black line down middle of copies from Auto Document Feeder. Canon mx922.

dboudah — Wed, 15 May 2024 02:56:45 GMT

My Canon MF244DW has a plastic cover over the glass area you mentioned. I had to take that off to clean the glass underneath. Once I did that, the streaks were gone. Thank you!!!