https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/LBP-6000-smudges-on-printout-cleaning-via-software-does-nor-help/m-p/106945#M31969 <P>Hi peko.</P><P>&nbsp;</P><P>Since cleaning the fixing roller via the software&nbsp;did not resolve the issue, it is recommended that you&nbsp; contact our telephone technical support group at 1-800-OK-CANON (1-800-652-2666).&nbsp; While I understand that the forum may be your preferred method of communication, the real-time feedback&nbsp;given by&nbsp;a telephone representative would be more beneficial in this case.</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 29 Jul 2014 14:39:36 GMT Patrice 2014-07-29T14:39:36Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/LBP-6000-smudges-on-printout-cleaning-via-software-does-nor-help/m-p/106275#M31968 <P>LBP 6000--smudges on printout. cleaning via software does nor help. Any suggestions</P> Fri, 25 Jul 2014 18:59:30 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/LBP-6000-smudges-on-printout-cleaning-via-software-does-nor-help/m-p/106275#M31968 peko 2014-07-25T18:59:30Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/LBP-6000-smudges-on-printout-cleaning-via-software-does-nor-help/m-p/106945#M31969 <P>Hi peko.</P><P>&nbsp;</P><P>Since cleaning the fixing roller via the software&nbsp;did not resolve the issue, it is recommended that you&nbsp; contact our telephone technical support group at 1-800-OK-CANON (1-800-652-2666).&nbsp; While I understand that the forum may be your preferred method of communication, the real-time feedback&nbsp;given by&nbsp;a telephone representative would be more beneficial in this case.</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 29 Jul 2014 14:39:36 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/LBP-6000-smudges-on-printout-cleaning-via-software-does-nor-help/m-p/106945#M31969 Patrice 2014-07-29T14:39:36Z