Canon IP4500 mal-function Error 5100

Nanna — Fri, 01 Nov 2019 14:14:38 GMT

Hi. My Canon IP4500 printer has both the green and yellow lights flashing so will not print. Error 5100 shows if I try and print. I have recently installed new ink cartridges and the printer was working fine until this problem came up.. When I open the door the print cartridges have no light showing. Any ideas please?

Re: Canon IP4500 mal-function Error 5100

Patrice — Wed, 06 Nov 2019 19:47:39 GMT

Hi Nanna.

The 5100 error indicates an internal hardware issue with the printer, and it will require service. You are eligible for the Canon Upgrade Program.

This program is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. It allows you a one-time opportunity to purchase a new or refurbished model at a discounted price.

For a list of products that are available, their pricing, and/or to place an order, please call the Canon Upgrade Program line at 1-866-443-8002, seven days a week, 8 AM to Midnight EST. Please have your serial number ready.

topic Canon IP4500 mal-function Error 5100 in Desktop Inkjet Printers

Canon IP4500 mal-function Error 5100

Re: Canon IP4500 mal-function Error 5100