topic Re: After having lifted up the cover of my Canon Pixma MG5320, I cannot bring it back down to close. in Desktop Inkjet Printers

After having lifted up the cover of my Canon Pixma MG5320, I cannot bring it back down to close.

Ted2007 — Mon, 26 May 2014 20:55:47 GMT

The hinge seems to be stuck in "locked" position, and I cannot get the cover to go back down. The screen 'reminds" me to close the cover. Do not know what to do; this situation has not happened before. There is no release button I could see. I do not want to force it, then break the plastic hinge. Did anyone have this kind of problem before? Please advise; I shall appreciate your help, thank you!

Addendum to my original question posted 2 hours ago re: the "cover" of Pixma MG5320 would not close

Ted2007 — Tue, 27 May 2014 00:25:49 GMT

Few hours ago I asked a question Re: not able to close the "cover" of my Pixma MG5320 after having changed an ink cartridge, I should have said that it is the whole scanning unit/cover would not come down (somehow it was "locked" in the up position)---I need to clarify that for my earlier inquiry/help. Thank you

Re: After having lifted up the cover of my Canon Pixma MG5320, I cannot bring it back down to close.

Ramona — Wed, 09 Jul 2014 12:22:36 GMT

Hi Ted2007,

Please ensure that there are no obstructions near the hinges or around the printer that would prevent the cover from closing, then try to lift the cover up a little higher and then try to close it. If you are still unable to close the cover, the printer will require servicing. Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.

Re: After having lifted up the cover of my Canon Pixma MG5320, I cannot bring it back down to close.

Ted2007 — Fri, 11 Jul 2014 21:51:04 GMT

Thank you for your advice. My scanner cover is down

Re: After having lifted up the cover of my Canon Pixma MG5320, I cannot bring it back down to close.

rabell — Fri, 26 Jun 2015 18:54:51 GMT

My printer did the same thing, and lifting higher, etc. did not work. However, looking inside at the support end, there was a white toothed wheel. I waited until the ink cartridges returned to their normal position, turned the printer off, and then wiggled that toothed wheel maybe a degree or two - and presto, the cover could then be lowered.

Re: After having lifted up the cover of my Canon Pixma MG5320, I cannot bring it back down to close.

carp — Wed, 10 May 2017 01:37:54 GMT

My printer is having the same problem - unbelievable that I this is going to result in a service call! There has got to be a way to have the hinge fold back on itself. What is the point of it locking into position. Lifting up is supposed to "unhinge" or unlock which part? A diagram would help.

Re: After having lifted up the cover of my Canon Pixma MG5320, I cannot bring it back down to close.

boko43 — Thu, 19 Apr 2018 19:48:58 GMT

II have the Pixma 8700 with the same problem, but I cannot find a white toothed wheel. Any advice?

Re: After having lifted up the cover of my Canon Pixma MG5320, I cannot bring it back down to close.

boko43 — Thu, 19 Apr 2018 19:50:19 GMT

Did you get it? I'm having the same problem with the Pixma 8700

Re: After having lifted up the cover of my Canon Pixma MG5320, I cannot bring it back down to close.

Ramona — Tue, 01 May 2018 04:27:58 GMT

Hello,

If the printer cover is unable to be closed after following the recommendations provided in this thread, the printer may require servicing; we ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.

Re: After having lifted up the cover of my Canon Pixma MG5320, I cannot bring it back down to close.

27 — Thu, 18 Apr 2019 13:40:33 GMT

how to close canon pixma mg5320 cover

Re: After having lifted up the cover of my Canon Pixma MG5320, I cannot bring it back down to close.

cwoodall48 — Wed, 29 May 2019 22:16:38 GMT

You can turn off the printer. Then lift the cover again until it clicks; it should close now.