topic Re: CANON MP 250 Networking problem in Desktop Inkjet Printers

CANON MP 250 Networking problem

RickyB — Sun, 25 May 2014 10:29:58 GMT

Hello, I am having a problem with printing wirelessly to my network printer.

1. The printer works fine when connected directly to the computer.

2. When I try to print, I get a 306 comm error and it says, "Printing, awaiting Authentication". Does anyone know what authentication this is, coz I have no idea.

For the Mac specialists - On adding the printer on my Macbook Pro, I am asked to enter the username/password for the print server. Is this "print server" info the username/password used to access the seagate home network unit to which the printer is connected, the username/password to enter the computer, or the username/password to log onto my internet? I am not sure which one must be put there.

I am using a Seagate 3TB Go_Flex home network unit, with a Netgear router and a MacBook Pro OSX 10.8.5.

HELP ME PLEASE !!!!!

Re: CANON MP 250 Networking problem

Crista — Sun, 25 May 2014 12:43:05 GMT

Hi RickyB!

Thanks for posting in the Canon Forum! The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Thanks!

Re: CANON MP 250 Networking problem

RickyB — Sun, 25 May 2014 12:51:39 GMT

Thanks for your reply Crista.

As there is no support for this problem on weekends, I have no choiice but to wait for tomorrow to call Canon.

Thanks

Ricardo