topic Re: MG3420 in Desktop Inkjet Printers

MG3420

calmo — Mon, 05 May 2014 03:34:45 GMT

I'm scanning photos with my MG5420 all-in-one. The names I assigned to the scanned jpg files are critically important. But the names that show up in the destination folder in my Documents read like " form_20140504_0001.jpg." I cannot find a folder listing pictures in My Image Garden to see if the correct names appear there. If there were such a folder, I could copy from that folder into the location where I save the jpg files. So how can I get the names I give the files on the Photo Scans Settings window to attach to the scan files?

Re: MG3420

Crista — Tue, 06 May 2014 20:09:49 GMT

Hi calmo!

To have a better understanding of your issue, please let everyone know what operating systems (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Re: MG3420

calmo — Tue, 06 May 2014 23:49:36 GMT

I on Windows 7.