topic Re: My Canon MP470 printer will not print Email pages. I am using Internet Explorer and Windows 8.1 in Desktop Inkjet Printers

My Canon MP470 printer will not print Email pages. I am using Internet Explorer and Windows 8.1.

lanza1 — Sat, 03 May 2014 19:47:33 GMT

Though the printer will not print email messages, it does print other web pages.

Re: My Canon MP470 printer will not print Email pages. I am using Internet Explorer and Windows 8.1

Ramona — Wed, 04 Jun 2014 10:52:57 GMT

Hi lanza1,

So we can better assist you, please reply with the following information:

1. Are you able to make a black and white copy from the printer directly?

2. Are you able to print other documents from programs such as Micosoft Word successfully?

If this is a time-sensitive matter, additional support options are available at Contact Us.

Re: My Canon MP470 printer will not print Email pages. I am using Internet Explorer and Windows 8.1

jamesstaines — Tue, 12 Jan 2016 14:41:28 GMT

Was there ever a resolution for this? I'm having the same issue.

Re: My Canon MP470 printer will not print Email pages. I am using Internet Explorer and Windows 8.1

Ramona — Fri, 15 Jan 2016 10:05:22 GMT

Hi jamesstaines,

So we can better assist you, please let us know if you are able to print the emails when using another internet browser such as Firefox or Chrome, as well as what email service you are using. Please also let us know if you are receiving any errors when trying to print the emails.

For more immedate assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help. There is no charge for this call.