MF8350Cdn has red streaks on output on one side. I have used all the cleaning functions available.

a1trainer — Wed, 30 Apr 2014 02:45:50 GMT

The streaks are evenly spaced, like it is on a roller. They are approximately 2" and are vertical on the page about every two inches. I have removed the printer cartridges and brushed out any stray dust. What else can I clean to get rid of the streak?

Re: MF8350Cdn has red streaks on output on one side. I have used all the cleaning functions availab

Patrice — Sun, 04 May 2014 14:32:01 GMT

Hi a1trainer.

Since you have already been through all of the troubleshooting steps, and you continue to experience the error,

I recommend that you call our Desktop Printing and Imaging Solutions Department at 1-800-OK-CANON (1-800-652-2666), Monday - Friday 8:00 a.m. to 8:00 p.m. ET (excluding holidays).

The support representative can perform additional troubleshooting steps to try and resolve the issue. I understand that the forum may be your preferred method of communication; however, the real-time feedback available via telephone would be very beneficial in this case.

Please be near your unit and have the 8 character serial number from the back of your unit ready at the time of your call.

topic MF8350Cdn has red streaks on output on one side. I have used all the cleaning functions available. in Desktop Inkjet Printers

MF8350Cdn has red streaks on output on one side. I have used all the cleaning functions available.

Re: MF8350Cdn has red streaks on output on one side. I have used all the cleaning functions availab