topic trouble setting up Pixma MG 7120 in Desktop Inkjet Printers

trouble setting up Pixma MG 7120

Aley_68 — Fri, 14 Feb 2014 09:41:53 GMT

I was on the phone with a Canon tech for a couple of hours and still don't have this Pixma MG 7120 scanner working. I notice others have had the same problem. If you have the problem solved, please tell me what you did. Which driver did you install? I am on a mac with mavericks. I need a manual on how to use this printer. Where can I find one?

Re: trouble setting up Pixma MG 7120

CSantos — Sat, 15 Feb 2014 19:57:48 GMT

hello,
did you try turning off your firewall?

ihad similar issues as you mentioned on mt 7120.

I temporarily disabled my firewall. the set up went through smoothly after that.

happily printing,
CSantos

Re: trouble setting up Pixma MG 7120

Aley_68 — Sat, 15 Feb 2014 21:19:25 GMT

Thank you your advice. The firewall is and has been turned off for a while. I will have to go through Canon tech again.

I think the problem could be in the printer with the Lan, etc. I think it is messed up.

I can print and copy. Just not scan. And the Image garden doesn't work. I read that it is connected with scan so when and if I get that fixed, Image Garden should work okay. I wish it wouldn't be so hard to get these things working properly.

Again, thanks much. If you know of anything more that I can or should do, I'll appreciate your help.

Re: trouble setting up Pixma MG 7120

Julius — Mon, 17 Mar 2014 01:35:13 GMT

Hello,

We do apologize for any inconvenience! Please visit the link below to download the updated Mavericks drivers and software:

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/photo_all_in_one_inkjet_printers/pixma_mg7120?selectedName=DriversAndSoftware

Download the first option under "Drivers." If there is any difficulty, we're confident our technical support team can help! They can be reached at http://bit.ly/Phone_Support for further assistance.