topic Re: My New Canon MX920 goes off line and I have to turn it reboot it all the time. in Desktop Inkjet Printers

My New Canon MX920 goes off line and I have to turn it reboot it all the time.

cblondell — Fri, 14 Feb 2014 01:20:11 GMT

My Canon MX920 new printer has to be turned on and off daily and I still have difficulty connecting and printing. In addtion, when I want to load new ribbons the ribbon holder goes back and forth for about ten times before it stops and then it doesn't even stop in a position so that I can load the ribbon. I loved my last Canon-same version older model to this but hate this one. Please help.

Re: My New Canon MX920 goes off line and I have to turn it reboot it all the time.

Julius — Sat, 15 Feb 2014 20:10:45 GMT

Hello cblondell,

To ensure the most accurate information is provided, please let us know the version of Windows or Mac in use, as well as how the printer is connected (USB or wireless).

If this is a time-sensitive matter, please reach out to our support team at http://bit.ly/Phone_Support

Thanks!