topic Re: MP510 magenta stopped working in Desktop Inkjet Printers

MP510 magenta stopped working

Tterrii — Wed, 12 Feb 2014 21:26:33 GMT

I've done about 7 deep cleanings and 10 regular cleanings but the magenta STILL doesn't work. I"m thinking it just got totally plugged because the OTHER colors are losing ink from all of the cleanings, but the magenta ISNT...

PLEASE HELP!!!!!!!!!!!!!!!!!!!!

Terri

Re: MP510 magenta stopped working

Julius — Fri, 14 Feb 2014 23:47:10 GMT

Hello Tterrii,

If there is no magenta appearing on the nozzle check pattern (see below for what a complete pattern looks like), the unit may require service. You have done the recommended troubleshooting by running through the cleanings.

At this point, please reach out to our technical support team at http://bit.ly/Phone_Support for further assistance.

Thanks!

Re: MP510 magenta stopped working

Tterrii — Thu, 20 Feb 2014 16:57:23 GMT

Thank you Canon...

Your company had written to me and said that they would offer a reduction on another machine.

I really just wanted to try to fix this one...

Thank you,

Terri