MP Navigator wont activate scanner on my MP270 printer.

JamesDavey — Thu, 30 Jan 2014 19:16:11 GMT

Hello. I hope someone can help.

I am using the MP270 printer on my MacBook; OS X v 10.6.8.

I can print documents so I know my USB connection is OK.

When I press the scan button an error box appears saying that my computer cannot start MP Navigator EX. When I click on MP Navigator EX program within the Canon Utilities folder, the same error message appears.

The MP Navigator EX is the 3.0 version. I can see this is an old version so I have uploaded the 3.5 version and followed the installation process. It says it has successfully installs. But it is no where to be seen and when I search for it the 3.0 version is the only version. Even when I delete it, and then follow the 3.5 version installation process, the 3.0 re-appeared within the Canon Utilities folder.

What am I doing wrong here people?

James

topic MP Navigator wont activate scanner on my MP270 printer. in Desktop Inkjet Printers

MP Navigator wont activate scanner on my MP270 printer.