Canon MX870. The Paper is not 'gripping'

csbucks1 — Wed, 29 Jan 2014 21:32:37 GMT

I'm having issues with the paper not 'gripping' and I keep getting an 'out of paper' message. The only way to keep it running is to keep it full to the top and then it happens again after 10 prints. Any suggestions?

Re: Canon MX870. The Paper is not 'gripping'

Julius — Sun, 16 Feb 2014 23:27:18 GMT

Hello,

Please visit the following webpage to run through a roller cleaning, which may resolve the issue you are having:

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=33331

If the issue persists, please reach out to our technical support team at http://bit.ly/Phone_Support for further support.

topic Canon MX870. The Paper is not 'gripping' in Desktop Inkjet Printers

Canon MX870. The Paper is not 'gripping'

Re: Canon MX870. The Paper is not 'gripping'