https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/mg2120-is-not-recognizing-new-ink-cartridges-why/m-p/65009#M30596 Mon, 27 Jan 2014 18:12:23 GMT kathydu 2014-01-27T18:12:23Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/mg2120-is-not-recognizing-new-ink-cartridges-why/m-p/65009#M30596 Mon, 27 Jan 2014 18:12:23 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/mg2120-is-not-recognizing-new-ink-cartridges-why/m-p/65009#M30596 kathydu 2014-01-27T18:12:23Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/mg2120-is-not-recognizing-new-ink-cartridges-why/m-p/69333#M30597 <P>Hello,</P><P>&nbsp;</P><P>Please make sure all of the orange protective packaging tape has been removed from the ink cartridges. If so, please take them out of the printer and place them back in again.</P><P>&nbsp;</P><P>If the issue persists, please let us know which ink cartridges you are using, as well as the specific error message appearing from either the printer or computer.</P><P>&nbsp;</P><P>If this is a time-sensitive matter, please reach out to our technical support team at <A target="_blank" href="http://bit.ly/Phone_Support">http://bit.ly/Phone_Support</A></P><P>&nbsp;</P><P>Thanks!</P> Sun, 16 Feb 2014 22:35:21 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/mg2120-is-not-recognizing-new-ink-cartridges-why/m-p/69333#M30597 Julius 2014-02-16T22:35:21Z