topic Re: Canon Pixma MG2220 - Instillation issues in Desktop Inkjet Printers

Canon Pixma MG2220 - Instillation issues

xBeksimx — Fri, 24 Jan 2014 04:55:10 GMT

So I got this Printer for Christmas and I've been trying to set it up but it fails to detect the printer being plugged in but it shows up under unknown devices... So I don't know what to do any help would be great.

My specs:

Windows 8 x64
AMD 8 Core 5.0Ghz processor
16gb ram
nvidia titan graphics card
1 1tb hdd & 2 500gb hdd's
corsair 1200w psu

Re: Canon Pixma MG2220 - Instillation issues

Julius — Fri, 14 Feb 2014 19:21:01 GMT

Hello!

Please make sure the printer is connected directly to the computer instead of it going through a USB hub or the like. If the issue persists, please try downloading the updated printer driver from the following website:

http://usa.canon.com/cusa/consumer/products/printers_multifunction/photo_all_in_one_inkjet_printers/pixma_mg2220_w_pp_201?selectedName=DriversAndSoftware

If the issue remains, we'll need a little more information to determine what may be occurring. Please reach out to our award-winning technical support team at http://bit.ly/Phone_Support.

Thanks!

Re: Canon Pixma MG2220 - Instillation issues

CSantos — Sat, 15 Feb 2014 01:42:04 GMT

did you have issues installing the software?