topic Re: My MG5320 has an error of 6A81. in Desktop Inkjet Printers

My MG5320 has an error of 6A81.

LORRAND — Mon, 13 Jan 2014 04:00:19 GMT

I have tried shutting it off and unplugging it. I have tried unplugging it and then pushing the power button 5 times, waiting 10 minutes, then plugging and turning back on. Still nothing. I think it has to do with my black ink going dry. I have a new one to put in, but the cartridges won't move over for me to do it.

Re: My MG5320 has an error of 6A81.

LORRAND — Mon, 13 Jan 2014 04:29:55 GMT

I have also tried the following:

1. Turn the printer off.
2. Unplug the power from the printer for at least 5-10 minutes.
3. While unplugged, remove any paper from the unit.
4. Double check for any obstructions found in the unit or paper paths.
5. If no obstructions are found, plug the power back in and turn the unit on.

Re: My MG5320 has an error of 6A81.

Ebony — Wed, 22 Jan 2014 19:49:04 GMT

Hello LORRAND,

With all of the troubleshooting steps that were performed, the printer is going to require service. Click HERE to reach our technical support department for further assistance. Thanks!