topic Re: My Pixma printer MG2120 gives message "printer offline" when connected to printer and in Desktop Inkjet Printers

My Pixma printer MG2120 gives message "printer offline" when connected to printer and on

njcanon — Tue, 07 Jan 2014 23:16:53 GMT

I want to print and the printer gives me an absurd error. Please help.

THanks

Re: My Pixma printer MG2120 gives message "printer offline" when connected to printer and

Danny — Tue, 07 Jan 2014 23:22:21 GMT

Hi,njcanon!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: My Pixma printer MG2120 gives message "printer offline" when connected to printer and

njcanon — Wed, 08 Jan 2014 04:09:10 GMT

My Operating system is windows 7.

i've printed with this printer before but lately it just seems to decide when it wants to print!

Like before I sent this particular print job, I had connected the usb of the printer to my laptop and turned the printer on and it was suddenly printing a job from 2 weeks ago (i cam e back to my place after winter break) but now it won't print anything I send it. I've tried turnning it on and off and disconnecting and all the combinations of these..

Re: My Pixma printer MG2120 gives message "printer offline" when connected to printer and

Ebony — Sat, 18 Jan 2014 18:16:47 GMT

Hello njcanon,

Try the following steps listed HERE. If the issue still persist, uninstall / reinstall the printer drivers. The updated drivers for your printer can be found HERE.

If the error remains, please reach out to our technical support team at the following link: CONTACT US.