topic Re: printer error in Desktop Inkjet Printers

printer error

ddnetty — Fri, 03 Jan 2014 23:55:52 GMT

My printer won't print and simply displays the message ERROR

6A00

Error code

Help does anyone have know what to do. I called office max and they asked if a paper was jammed - it isn't and if I tried taking the cartridges out. The inside won't move when I open it

Re: printer error

Crista — Sun, 05 Jan 2014 20:36:12 GMT

Hi ddnetty!

To have a better understanding of your issue, please let everyone know what model printer you are using. That way, community will be able to assist you with suggestions appropriate for your product.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks!

Re: printer error

ddnetty — Wed, 08 Jan 2014 06:01:23 GMT

The printer is a canon pixma mx850. There is no paper jams and we don't know what else to check

Re: printer error

ddnetty — Wed, 08 Jan 2014 06:03:51 GMT

We were able to slide the cartridges over and reset them but we still cannot print.

Re: printer error

Ramona — Thu, 16 Jan 2014 19:24:45 GMT

Hi ddnetty,

Since there are no paper jams in the printer and reseating the ink tanks and print head have not resolved the 6A00 error, the printer will require servicing. Please Contact Us for your servicing options.